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atendimento@centercell.com.br

Equipe Center Cell

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ABOUT US



OUR MISSION
Provide repair solutions with excellence for high-tech products, by respecting the environment, employee satisfaction, surpassing customer expectations and achieving goals with profitable results.
OUR VISION
Be recognized worldwide as the best service provider, becoming a reference in the consumer electronics market.
OUR VALUES
Commitment - Trust - Ethics
Flexibility - Humility - Respect
CONTROLS

Center Cell keeps the processes team to verify every step of the operational workflow, this team is responsible for identifying problems, and corrective actions to implement preventive actions;
This team uses the PDCA methodology.

Center Cell uses two types of control:
- By process:
     => The process and instructions are documented and all staff receive training to these documents;
- By software:
     => The system validates as follows:

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INFORMATION TECHNOLOGY

- Center Cell uses its own software to control the process;
- This software provides the stats of all steps in the workflow process and generates the necessary controls to ensure that all the specifications were included in the process.

Desktop / Web
- The Desktop solution is used to record all information about the products;
- The information recorded on the Desktop solution is available on the Web solution that provides reports and can be accessed by customers;
- Each report can be customized;
- Control by user access;

For more information contact us.